Microsoft 365 outlook login6/3/2023 ![]() At the User Account Control (UAC) prompt, hit Yes to confirm admin access.Next, type ‘regedit’ and press Ctrl + Shift + Enter to open up a Run dialog box.If you want to replicate this confirmed fix, follow the steps below: Several users who disabled Modern Authentication for their Office 365 environment have confirmed that their sign-in issues went away completely. However, unless you use it in an enterprise environment where security is paramount, you can disable modern authentication and go for the legacy auth without fear of exposing your system. It is available for Office 365 hybrid installations of the on-premises Exchange server and Skype for Business server, as well as split-domain Skype for Business hybrid deployments. Note: Modern authentication provides more security for user authentication and authorization. The modern Authentication that the newer Office 365 iteration uses by default might also be the root cause of your inability to sign in with your account. If you still can’t get the password field to display, try the next fix below. Once every Office-related credential is removed, reboot your PC and attempt to sign in to Office 365 again. ![]() ![]() Note: Remember that you might have multiple credentials linked with Microsoft Office and Microsoft 365. At the confirmation prompt, click Yes to confirm the removal of the generic credential associated with Microsoft Office.Remove from the context menu that just appeared. Once you locate them, click on them once, then click on Remove from the context menu that just appeared.Next, scroll down through the list of Windows Credentials and locate any Generic Credentials belonging to Microsoft Office.From the main Credential Manager screen, click on Windows Credentials from the menu on the left.At the User Account Control (UAC), click Yes to grant admin access.Opening the Microsoft Credentials Manager via Run box Next, type ‘ control.exe /name Microsoft.CredentialManager‘ inside the text box, then press Ctrl + Shift + Enter to open up Credential Manager with administrative privileges.Press the Windows key + R to open up a Run dialog box.Note: This fix is confirmed to work on Windows 11 and 10. If a stored credential is at the root of this issue, you should be able to treat the issue entirely by cleaning your Credential Manager out of every mention of Microsoft Office and Microsoft 365. Looking at the official Microsoft explanation, it’s clear that one of the most frequent causes for this error is an inconsistency affecting the local credential cache that Windows maintains via Credentials Manager.Īccording to other users that have experienced this issue, saved credential data might prevent the sign-up window of Office 365 from displaying the password field because it’s already ‘stored.’ However, if you’re dealing with a sign-in glitch, the password never gets inserted automatically, so you cannot sign in. Now that we have gone over every potential reason why you might see this problem occurring on your Windows computer let’s explore a series of confirmed fixes that other affected users have used successfully. The easiest way to fix these is by performing repair or clean installation procedures. System file corruption – If you’re also experiencing different weird issues when logging in to another type of app, chances are you’re dealing with some kind of system corruption.Other users experiencing the same issue have confirmed that they managed to fix the problem by migrating to a local account. Corrupted Windows Profile – If you recently migrated to Windows 11, you might start to experience this problem when you first attempt to sign in with your Office credentials.To avoid this issue, you migrate back to the old legacy authentication using Registry Editor. Modern Authentication is enabled – In case you can’t get past the password field, the issue might be indirectly caused by the newer modern authentication protocol that Microsoft has recently deployed.Use the Credential Manager utility to ensure there isn’t any cached data related to your Office 365 account. Cached MS Office Credentials – If you type in your Office 365 username but aren’t given the option to insert the password, chances are the problem is caused by a credential inconsistency.
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